Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Student information: name, date of birth, school, chess rating, medical or custodial information relevant to participation.

• Parent/guardian information: name, contact details (phone, email, address), payment information.

• Coach and volunteer information: name, contact details, Blue Card details, qualifications.

• Website usage data: browser type, pages visited, time spent on site (collected via cookies and analytics tools).

2. How We Use Your Information

We use personal information to:

• Administer enrolments, class placements, and term scheduling.

• Process payments and issue receipts.

• Communicate with parents and guardians about their child's progress, events, and club news.

• Comply with legal obligations including Blue Card requirements and mandatory reporting.

• Improve our programs and services.

• Organise and run tournaments and competitions.

3. Disclosure of Information

We do not sell or rent personal information to third parties. We may share information with:

• Chess Australia (ACF) and Chess Association of Queensland (CAQ) for rating and competition purposes.

• FIDE (World Chess Federation) for title and rating registration.

• Blue Card Services Queensland for compliance verification.

• Service providers who assist us in operating our programs (e.g. payment processors), under confidentiality obligations.

• Authorities where required by law or to protect the safety of a child.

4. Photography and Media

We may take photographs or videos at classes, tournaments, and events for promotional purposes. We will seek parental consent before publishing images of children. If you do not wish for your child to be photographed, please notify us in writing.

During online coaching sessions, screenshots of children must not be taken without parental permission.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our digital records are password-protected and access is limited to authorised staff.

6. Access and Correction

You have the right to access and correct personal information we hold about you or your child. To make a request, please contact us at [email protected].

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The current version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related enquiries, please contact:

Queensland Chess School Pty Ltd

Email: [email protected]

WhatsApp: 0422 663 518

WeChat: KQCHESS