Terms of Use

1. Enrolment and Payment

An online enrolment form must be completed before your child starts any chess program with us. Payment for the term is required after a confirmation letter is issued.

If your child joins during a school term, the tuition fee will be calculated based on the remaining number of weeks.

All payments must be transferred online to our club. Coaches on site will not accept any payment.

When enrolling, please advise us of any medical, custodial, or other relevant factors we need to be aware of.

2. Attendance and Makeup Lessons

Once enrolled, students are expected to attend all lessons during the term. We understand that school events or illness may occasionally prevent attendance.

A maximum credit for two missed lessons can be given in one term, except where prior written agreement has been made before the new term starts.

Lessons missed through non-attendance or insufficient notice will be charged.

Usually there are 9–10 lessons per group each term. Some terms may have 8 lessons if they clash with public holidays.

3. After-School Programs

If your child attends an after-school program, we expect them to be collected upon completion of the lesson. We reserve the right to charge a late collection fee.

4. Online Coaching

For online coaching sessions, both the student and coach must log in on time with internet and equipment ready before the lesson.

A parent or guardian must be present or within sight/hearing during online sessions.

Screenshots of children during online sessions must not be taken without parental permission.

5. Lesson Cancellations

If lessons are cancelled due to force majeure (e.g. teacher strikes, extreme weather), we will issue a credit to students for use in the next term.

6. Student Behaviour

We expect all students to treat coaches, volunteers, and other players with respect, follow instructions, use kind words, and help maintain a calm and focused learning environment.

If behaviour becomes a concern, we will communicate with parents and work together on a support plan. In serious cases, a temporary or longer break from the program may be required.

If a child is removed from the program due to ongoing behaviour concerns or a serious incident, a refund may not be provided.

7. Property and Belongings

Students (or their parents) are responsible for covering the cost of replacement if they damage school property.

Both parents/guardians and students are responsible for their personal belongings. The school and club take no responsibility for lost property.

8. Advertising and Promotions

Flyers, business cards, or any commercial advertisements may only be displayed with the approval of the tournament organiser or club management.

9. Website Use

This website is provided for informational purposes. We make no warranties about the accuracy or completeness of the content. Use of this website is at your own risk.

We are not responsible for the content of any external websites linked from our site.

10. Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

11. Contact

For any enquiries regarding these terms, please contact us:

Email: [email protected]

WhatsApp: 0422 663 518

WeChat: KQCHESS